Legal & privacy
This Privacy Policy explains how Brix Super Group Pty Ltd trading as BrixFolio and its related entities ("BrixFolio", "we", "our", or "us") collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy applies to personal information collected through our websites, enquiry forms, surveys, communications, marketing activities and through interactions relating to our services.
BrixFolio operates as a property services and education platform. We do not provide financial, tax or legal advice. Throughout our process we may introduce or refer clients to independent licensed professionals such as mortgage brokers, financial planners, accountants or legal advisers so clients can obtain appropriate third-party advice.
We may collect personal information that is reasonably necessary to provide our services and respond to enquiries.
This may include:
In order to understand a person's potential property goals or circumstances, we may collect general information such as:
This information is typically collected through surveys, enquiry forms, consultations or discussions. We do not request or collect sensitive identifiers such as Tax File Numbers through our website forms or marketing channels.
If you choose to engage with services facilitated through our network, you may voluntarily provide documents such as:
Where this occurs, documentation is generally handled by appropriately licensed third-party professionals, such as mortgage brokers or financial specialists, who are responsible for managing that information in accordance with their own regulatory obligations.
When you use our website, we may collect certain technical information including:
We may also collect information contained in communications with us, including:
Personal information may be collected when you:
We may collect and use personal information for purposes including:
By providing your information, you acknowledge that we may contact you using the details provided for these purposes.
We may contact you by phone, email or SMS in relation to:
Where required by law, marketing communications will only be sent with your consent. You can opt out of marketing communications at any time by:
To improve efficiency and service delivery, we may use automation systems and AI-assisted tools to support communications and internal processes, including phone, email or SMS interactions.
These systems operate with human oversight and are used to enhance response times and customer experience.
Personal information may be shared within Brix Super Group Pty Ltd and its related entities where reasonably necessary to deliver services or improve customer experience.
We may disclose personal information to third-party professionals or service providers where reasonably required to support service delivery, including:
We do not sell personal information to third parties.
Some technology platforms or service providers we use may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure those providers handle personal information in a manner consistent with Australian privacy obligations.
Our website may use cookies and similar tracking technologies to:
You may disable cookies through your browser settings, however some website functionality may be affected.
We take reasonable steps to protect personal information from:
However, no online system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. When information is no longer required, it is securely destroyed or de-identified where appropriate.
You may request access to the personal information we hold about you and request corrections if the information is inaccurate or outdated. If you have a privacy concern or complaint, please contact us using the details below. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
For privacy enquiries, access requests or complaints, please contact:
Brix Super Group Pty Ltd (trading as BrixFolio)
ABN 25 692 753 674
Email: admin@brixfolio.com.au
Phone: 1800 316 513
Website: www.brixfolio.com.au
The information provided by Brix Super Group Pty Ltd trading as BrixFolio ("BrixFolio", "we", "our" or "us") is intended for general educational and informational purposes only.
BrixFolio specialises in property-related education, guidance and introductions to professionals. We do not provide financial advice, taxation advice, legal advice, or credit advice.
Any information provided through our website, consultations, marketing materials, emails, webinars or communications should not be relied upon as personal financial advice or a recommendation to take a specific course of action.
Property investment, including property acquired through Self-Managed Superannuation Funds (SMSFs), involves risks and may not be suitable for all individuals. Before making any financial or investment decisions, you should obtain independent advice from appropriately licensed professionals, such as:
BrixFolio may introduce clients to independent third-party professionals who hold the relevant licences or qualifications to provide regulated advice. However, those professionals operate independently and are responsible for the advice they provide.
By using our website or engaging with our services, you acknowledge that:
BrixFolio may introduce clients to independent third-party professionals as part of our service process. These professionals may include:
These providers operate independently and are responsible for the services and advice they provide.
BrixFolio does not provide financial product advice, credit advice, legal advice or taxation advice, and any professional recommendations or advice will be provided directly by the licensed third-party professional.
In some cases, BrixFolio may receive a referral fee, marketing fee or commercial benefit from service providers if a client chooses to engage their services. Where applicable, these arrangements are structured in accordance with Australian laws and regulations.
Clients are under no obligation to use any referred service provider, and are free to seek advice from any professional of their choosing.
We encourage all clients to conduct their own due diligence and obtain independent professional advice before proceeding with financial or investment decisions.
These Website Terms and Conditions govern your use of the BrixFolio website and services operated by Brix Super Group Pty Ltd. By accessing or using our website, you agree to comply with these terms.
The content on this website is provided for general informational purposes only. While we aim to ensure the information is accurate and up to date, we make no guarantees or warranties regarding its accuracy, completeness or reliability. You should not rely solely on information from this website when making financial or investment decisions.
Nothing on this website constitutes financial advice, legal advice, taxation advice or credit advice. Any information relating to property investment or SMSF property strategies is general in nature and does not take into account your personal objectives, financial situation or needs. You should obtain independent professional advice before making financial decisions.
Our website may contain links to third-party websites or information about third-party service providers. These providers operate independently and we are not responsible for the content, services, or advice provided by third parties.
To the extent permitted by law, Brix Super Group Pty Ltd and its related entities are not liable for any loss, damage or expense arising from:
All content on this website, including text, graphics, branding, logos and materials, is the property of Brix Super Group Pty Ltd unless otherwise stated. Content may not be reproduced, distributed or used without written permission.
We may update these Terms and Conditions from time to time. Continued use of the website constitutes acceptance of any updated terms.
For any other questions or enquiries, please contact us:
Email: admin@brixfolio.com.au
Phone: 1800 316 513
Boutique property advisory bringing developer thinking to everyday investors. We help you build high-performing portfolios through houses, duplexes, dual occupancy, rooming houses, co-living and property inside your Super.
The information on this site is general in nature and is not financial, taxation or legal advice. Property types, figures and charts shown are illustrative examples and are not a forecast or guarantee of returns. SMSF decisions require personal advice from a licensed professional. Seek independent professional advice before making any investment decision.